At firts we thought decor, location and price were reasonable-even cheap. However we were not allowed to enter our own personal code into the apartment safe, we were told we had to use the existing one. Subsequently a significant amount of money went 'missing'. Laundry services, paid for additionally, were of an appalling standard. Electrical fixtures became increasingly unreliable. Also previous damage to the apartment was concealed from us on the initial inspection. Management couple then demanded 120 euros from our deposit and became very intimidating when we tried to address matters. These people are unscrupulous to say the least- Enjoy Bansko, but avoid the Knights Lodge!