I would not recommend this establishment to anyone. The reception were particulary unhelpful and disinterested in every aspect of management although in sole control. It was dirty , there were no facilities eg; kettle, microwave,iron ,safe etc. Every complaint , or request ,was met with a negative response and English was not ,seemingly ,well understood. The lift brokedown and no attempt was made to attend to it,nor to the nightly disturbance caused by a number of guests in the early hours.The only aspect that was acceptable was its location, being on the main bus route,however, there were no parking facilities and constant traffic wardens.